Have a query?
Our expert support team is just a click away.

Our Address

Unit 35 North Point
Business Park, New Mallow Road,
Cork, T23 EH9C, Ireland

Tel: +353 (0) 21 202 8302

Hours: Mon - Fri: 9am - 6pm (GMT)

FAQs

Q1

How do I return a product?

For orders placed through our webstore, find detailed return instructions at our Shipping & Returns page:
https://www.jrc-components.com/pages/shipping-returns

We recommend contacting us before initiating any return to ensure a smooth process.

Q2

Are there additional import taxes / charges when my order arrives domestically?

For customers within the European Union, no extra charges apply after checkout.

For other countries, additional fees may vary based on local policies. Contact us for clarification on your specific situation.

Q3

Do you offer trade accounts for bike stores?

We partner with select bike shops globally to promote our products. To explore opening a trade account, please visit our registration page:
https://b2b.jrc-components.com/customers/sign_up