Changed your mind? No problem.
You have 45 days to return anything bought from our webstore, as long as it's unused and in resaleable condition. Start below and, once approved, we'll email you a pre-filled returns form to put in the box.
Start a return
Sign in with the email address you ordered with. We send a one-time code, no password needed. Choose the order, pick the items and tell us why.
Start a return- RequestSelect the items and a reason. Takes a minute.
- We reviewWe check it against the rules below and reply within 1 working day.
- Print your formYour approval email links to a pre-filled returns form. Print it and put it in the box.
- Post it backTracked service to our address in Co. Cork. Postage is at your cost.
- RefundTo your original payment method once inspected, within 14 days of arrival.
Bought from a bike shop or dealer? Return it through them. Find your dealer
Fitting a mount? Check before you tighten.
Clamp bolts leave marks on a mount after a single fit, and a marked mount can't be resold. Check the compatibility guide first, then dry-fit the mount without torquing the bolts. If you're unsure, ask us while it's still returnable. A mount returned with clamp marks isn't in resaleable condition, so the loss in value is deducted from the refund. For fitted mounts that can be the full price.
Damaged, faulty or wrong item? Don't use the returns flow. Contact us with your order number and a photo and we'll sort it. Every product carries a 24-month warranty.