Shipping policy

Shipping Policy

All orders are packed and dispatched from our base in Ballineen, Co. Cork, Republic of Ireland.

Dispatch times

Orders placed before 12:00 noon (Irish time) on a working day are dispatched the same day. Orders placed after 12:00 noon, or on a weekend or Irish public holiday, are dispatched on the next working day.

Delivery estimates are given in working days and are counted from the date of dispatch, not the date of order.

Shipping options

The exact services, prices and delivery estimates available for your order are shown at checkout and depend on your destination and order value. In general, we offer:

  • Economy untracked shipping — our most economical option for lower-value orders. Please note this service does not provide tracking updates.
  • Tracked shipping — our standard service. In Ireland this is delivered by An Post; internationally by DHL Global Mail, with final delivery by your national postal service (for example Deutsche Post in Germany, Royal Mail in the UK, or La Poste in France).
  • DHL Express — our fastest option, delivered door to door by DHL.

Orders over a qualifying value (€80 for most regions) ship free with our standard tracked service, and higher-value orders qualify for free or reduced express shipping — full details are shown at checkout.

Estimated delivery times

Typical delivery estimates from dispatch, in working days:

Destination Tracked Express
Ireland & Northern Ireland 2 1–2
UK 4–7 1–2
EU 4–7 1–2
Iceland, Norway, Switzerland 5–7 1–2
Australia & New Zealand 15–18 4–6
Rest of world 10–15 4–6

Economy untracked services typically take a few working days longer than the tracked estimate for the same destination. These times are estimates, not guarantees — carrier delays can occasionally occur, particularly around public holidays and peak periods.

Tracking

If you choose a tracked or express service, your tracking number is emailed to you automatically once your order is dispatched. International tracked parcels are handed to your national postal service for final delivery, so tracking may show a quiet period mid-transit before updating again in your country — this is normal.

Economy untracked orders do not come with tracking, so no tracking updates are available for this service.

Customs, taxes and import charges

EU customers: we ship from the Republic of Ireland, so all orders within the EU are intra-EU shipments — there are no customs charges or import taxes to pay.

UK and other non-EU customers: our prices do not include import taxes or duties. Depending on your country's rules and your order value, you may be asked to pay import VAT, duty, or a carrier handling fee before delivery. These charges are set by your local authorities, are the responsibility of the customer, and are not something we can calculate or refund.

Delivery addresses

Please double-check your delivery address at checkout — we dispatch to the address exactly as provided on the order. If you spot a mistake, contact us as soon as possible at info@jrc-components.com and we will correct it if the order has not yet been dispatched.

Delayed or missing parcels

If your parcel has not arrived within the estimated delivery window for your service, please contact us at info@jrc-components.com with your order number and we will look into it right away.

Questions

For anything shipping-related not covered here, contact us at info@jrc-components.com.