Shipping & Returns
We currently ship Worldwide directly from our distribution centre located in Cork, Ireland. We have partnered with DHL Express as our nominated shipping agent to provide you with the most efficient, hassle-free delivery on the market.
If your order is placed before 1pm (Irish Time), we will typically dispatch it the same day. This allows for 2 day delivery to most of Europe and 3-4 days for most countries worldwide when DHL Express is chosen at the checkout.
For some countries further afield from our Irish base, you will find that an Economy National Postal Service is still available along with a tracked option.
FREE WORLDWIDE SHIPPING ON ALL ORDERS OVER €80.00
This will be listed at the checkout whether the shipping option is made through DHL or Economy Post option.
Dispatch time
All orders are typically dispatched within 1 working day.
Zonal delivery times
Approximate Delivery Times after order confirmed with DHL:
- Zone 1: Ireland: 1 working day
- Zone 2: United Kingdom: 1-2 working days
- Zone 3: Mainland Europe & Scandinavia: 1-2 working days
- Zone 4: Canada & USA : 2-3 working days
- Zone 5: Rest of World: 3-4 working days
Refund policy
If you're not satisfied with your purchase, you can request a full refund for unwanted, unused products within 45 days of receiving them. Please contact us in advance with your order number before returning any parcels.
Product warranty
We stand by the quality of our products. Enjoy a comprehensive 24-month warranty on any defective items. We're here to replace any unexpected product issues promptly.
Returns
Please fill out the returns form attached